Warranty & Return Policy

Your satisfaction is guaranteed.

If you are not satisfied, ltem can be returned in good condition with original packaging within 30 days. You can request for a refund or replacement. Please note that shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip with the requested RMA number.


All Core Systems come with Twelve (12) Months Warranty and Consumable Items / Accessories come with Two (2) Months Warranty.

Eg. Consumable Items / Accessories :   Earphone, Microphone


This limited warranty covers faulty materials or workmanship. The Guarantee will be void if the system has been tampered with, modified, misused or subject to neglect.

Carry-in Warranty service,

Please E-mail to kenwahsys@gmail.com  to get an RMA number (Return Merchandise Authorization).

Or Call / Text / SMS / Whatsapp to 9018 1662 to make an appointment for carry-in repair.


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